Megan is driven by people and process, with a key focus on strategic growth. She brings over 15 years of experience in the talent space, drawing on a background in education, adult learning, and business operations, combined with a drive for continually improving operational efficiency and team performance.
As Chief Operating Officer, Megan is responsible for all corporate operations across Felix’s Canadian and US business, with a focus on optimizing processes, improving team performance, and driving strategic growth for the firm.
Joining Felix in 2015, Megan has played a hands-on role in each area of the business. Working closely with corporate customers, relationship managers, delivery teams, and external partners at both the solution and enterprise level, she has an in-depth knowledge of the business drivers that impact our success. On a strategic level, she has played a key role in both the organic and acquisitional growth of Felix; aligning strategy, people and process integration, organizational change management, and enterprise technology implementation to further growth and performance. In direct service to our clients, she has led large-scale restructuring events, developed agile learning and development programs, evaluated and implemented learning management systems, and facilitated impactful workshops.
With years of international work experience, Megan has a deep understanding of the critical factors that shape a meaningful employee experience, including the power and potential of diverse teams. By focusing on the most impactful drivers of organizational learning, Megan accelerates the growth of a diverse company culture that maximizes innovation and efficiency with optimal team dynamics.
Megan is a Certified Human Resources Professional (CHRP) holding both a Bachelor of Education and a Human Resources Management certificate.